SOLUTIONS

We understand that utilities are faced with mounting pressures to streamline their operations and maintenance activities and achieve greater efficiency within available resources.  Enhanced revenue collection and improved cost recovery must be achieved within clearly defined operational, financial, service and safety parameters and objectives.  Our business-oriented solutions support efficient, effective operation, helping to maximize value. 

WE PROVIDE A RANGE OF SERVICES THAT INCLUDE:

• Management consulting
• Asset management
• Financial services
• Facility automation
• Water security and contaminant warning systems
• Automated/advanced metering
• Knowledge management
• Program controls

MANAGING ASSETS

We have developed, in collaboration with highly experienced asset technologist, a set of tools and methodologies designed to assist our clients in developing a sustainable, integrated, and risk-based strategy for managing their utility's assets within a desired level of service.  These tools and methodologies have been deliberately designed to be sufficiently flexible and adaptable to permit application to a wide range of varying circumstances.  They are not one-size-fits-all.  We work with every utility to define its optimal, individual path toward better asset management.  We are also expert and proficient at helping clients gain political and public support for the responsible spending needed to maintain the desired level of service.

SYSTEMS OPTIMIZATION

Every utility is confronted, de facto, by an aging system that demands regular adjustment, modifications, overhaul, change, maintenance and/or rehabilitation in order to maintain a certain level of performance and control.     We offer our clients a range of performance-enhancing services designed at assist them in optimizing operations and improve performance.  Optimization is intended to reduce cost, extend useful life of assets, postpone expensive system-wide replacement/rehabilitation and avoid regulatory compliance issues.

Featured Services:

• Utility process optimization
• Facility information management and integration
• Geographical information systems (GIS)
• Environmental management systems (EMS)
• Automation (I&C/SCADA) systems
• Institutional strengthening

LEVERAGING FINANCIAL RESOURCES

We consider the proper management and leverage of financial resources as one of the key factors contributing to the long-term success and administration of any utility.  We work closely with utilities to ensure that they achieve maximum benefit from a given set of available resources.

MANAGE BUSINESS INFORMATION

We live in the Information age.  Managing business information is critical to the smooth and efficient operation of every business, including utilities. Our experts work closely with managers to identify areas where the introduction of hardware/software solutions will enable the utility to run more efficiently. We also assist clients in integrating key applications to achieve critical data.  Our credentials, based on having worked with hundreds of utilities over the years, are impeccable and we assist clients in planning and implementing the most effective information solutions for operating their utility business.

Featured Services:

• Information system master planning
• Online key performance indicator (KPI) monitoring
• Enterprise information systems
• Application and data integration

STRATEGIC PLANNING

We assist our clients in developing their strategic plan by acting as a facilitator, helping them to set goals, define processes, improve communications, manage expectations and identify business direction.  Given the evolving and dynamic nature of business and the market within which our client operates, we assist our clients in structuring their strategic plan to improve decision making and identify tactical alternatives.  The object is to our clients with real and ongoing competitive advantage.  We engage our client in an in-depth SWOT (strengths, weaknesses, opportunities and threats) analysis and encourage creative and intuitive strategic thinking.  We encourage our clients to review and clearly define their core competencies, the value proposition their customers can relate to, as well as areas they need to gain competencies in through outsourcing.  Our clients can rely on us in redesigning and re-engineering their business model to stay ahead of the pack.  We are the right partner for you no matter what your needs are.   

Featured Services:

• Strategic business planning
• Rationalization
• Public/private partnership evaluations
• Public involvement support
• Decision/risk analysis